The Right Support, at the Right Level, at the Right Time
Every young person’s situation is different. TWMAD’s structured pathway offers three levels of support that can be matched to the young person’s current needs, risks, circumstances and agreed outcomes.
The pathway can be used for early intervention, crisis response, re-engagement or step-down support. Young people can enter at any level, and provision can increase, reduce or adapt as circumstances change.

A Flexible Pathway Built Around Need
The pathway is not a fixed sequence that every young person must complete. One referral may require early targeted support, while another may need immediate intensive intervention. The most appropriate starting point is agreed through the referral discussion, assessment of need and professional planning.
The three levels of support
Three Levels of Support, Matched to Current Need.
The pathway describes the level of support, not a fixed journey or a label placed on the young person. Each option can be used preventatively, responsively or as part of a step-down plan, depending on the circumstances and agreed outcomes.
Young people can enter at any level and do not need to begin with Rapid Re-Engagement.
How the right level is identified
Every Pathway Starts With Understanding the Situation
Before recommending support, we take time to understand the young person, what is happening now, what has already been tried and what needs to change.
During the referral discussion, we consider:
We then recommend the most appropriate starting point and explain how the support can adapt as progress, risk and circumstances are reviewed.
| Rapid Re-Engagement | Intensive Intervention | High-Intensity & Alternative Provision | |
|---|---|---|---|
| Main purpose | Rebuild connection and engagement | Create stability and sustained change | Provide safety, structure and flexible provision |
| Typical use | Early support, re-engagement or step-down | Prevention, escalation or stabilisation | Crisis, complex needs or alternative provision |
| Delivery | Primarily 1:1 | Higher-frequency 1:1 | 1:1 or 2:1 |
| Typical intensity | Targeted, short-term support | Several sessions each week | Half-day, full-day or bespoke |
| Main focus | Confidence, engagement and emotional awareness | Behaviour, regulation, risk and accountability | Safeguarding, routine, education and stability |
| Review question | Is further support required? | Should support continue, increase or reduce? | What is the sustainable next pathway? |
How support can change
How support can change
Support That Responds to Changing Circumstances
The pathway is designed to adapt rather than keep a young person within one fixed package.
The goal is not to keep young people in intensive support for longer than necessary. It is to provide the right intervention, create stability and build a sustainable next step.
Behaviour Change Framework
One Framework Across Every Level of Support
The TWMAD Behaviour Change & Personal Development Framework underpins every level of the pathway.
Trusted relationships and positive activities create opportunities for engagement, while guided conversations, practical resources and targeted modules help young people explore:
The intensity and focus may change, but the work remains structured, purposeful and linked to agreed outcomes.

What schools and partner services can expect
TWMAD works alongside existing school, social care, SEND, family and multi-agency plans. Our role is to provide the additional capacity, consistency and specialist relationship-led intervention needed to help the wider plan succeed.
Different starting points in practice
Different Needs. Different Starting Points. One Clear Pathway.
These examples show possible uses rather than fixed criteria. The right level is always agreed around the individual referral.
Frequently Asked Questions About Our Early Intervention
No. A young person can enter at any level according to their current needs, risks and circumstances.
No. It can also be used to rebuild engagement following disruption, support a phased return or provide step-down support after a more intensive intervention.
Yes. It may be used preventatively where concerns are becoming established, or responsively where risk and instability have already escalated.
Yes. The frequency, intensity and focus can be reviewed and adapted as the young person’s circumstances change.
This is considered through the referral information, risk assessment, delivery setting and the young person’s presentation.
Yes. High-Intensity & Alternative Provision can include half-day, full-day and bespoke education or intervention packages.
Yes. The pathway is designed to complement existing education, social care, SEND, family and multi-agency plans.
Tell us what is happening, what has already been tried and what needs to change. We will help identify the most appropriate starting point.

