Your voice matters
Your feedback helps TWMAD understand what is working well, where we can improve and how we can provide the best possible support for children, young people and families.
Please be open and honest. Feedback is reviewed by the TWMAD management team and used to strengthen our practice.
Secure access
Please use your registered email address, child reference and six-digit PIN supplied by TWMAD. Please do not enter the child’s full name.
Important: This form is not monitored as an emergency service. For an immediate safeguarding concern, contact TWMAD directly. If someone is in immediate danger, call 999.
Parent and carer feedback
Tell us what has gone well, what we could improve and anything else you would like us to know.
Your access details are verified before the feedback form opens. Only the TWMAD management team reviews your feedback.
Parent and carer access
Enter the email address registered with TWMAD, your child reference and your six-digit PIN. Please do not enter your child's name.
Need access or a replacement PIN? Contact info@twmad.co.uk.
Medical consent form
Your child is set to begin their TWMAD support. Please complete the medical consent form before their sessions begin so that we have the information needed to support them safely.