Crisis Intervention

Specialist intervention for young people where risk, exclusion, disengagement or instability is escalating.

Crisis Intervention2026-08-05T14:11:25+01:00

When everything else has stopped working.

Responsive crisis intervention for children and young people at immediate risk of placement breakdown, exclusion or care instability. When a young person’s behaviour, circumstances or wellbeing have reached the point where immediate support is needed, we step in quickly to reduce risk, rebuild engagement and help create the stability needed for longer-term plans to succeed.

  • Risk of exclusion, placement breakdown or family crisis

  • High-risk behaviours including exploitation or criminal involvement

  • School, home or care placement struggling to keep things stable

  • Previous support has not been enough

  • Immediate intervention needed to reduce risk

When things are close to breaking down, the right support at the right time can prevent the situation escalating further. Make a referral and we will help identify the most appropriate response.

Keeping children safe, supported and in the right place.

  • Responsive 1:1 or 2:1 support from experienced, relatable mentors

  • Flexible delivery at home, in school or within the community

  • Safeguarding, risk reduction and relationship-building at the heart of every intervention

  • A structured Behaviour Change Framework that helps young people re-engage, make safer choices and build stability

  • Experienced in stabilising complex situations alongside schools, families and professional services

When situations escalate, we place trusted mentors around the child quickly. We work to reduce immediate risk, rebuild engagement and stabilise the situation, while giving schools, families and services the space to assess needs, protect placements and plan sustainable

By providing consistent, relationship-led support, we help children feel safe enough to re-engage while giving professionals the space to make informed decisions.

Our referral process

1. Submit a refferal form

Complete our simple form and we will take a look over to see if we can support.

2. Key Discussion

Via a Teams call or over the phone we can discuss the challenges and the routes available.

3. Pathway options

Once we know the challenges we can send you a tailored quote and the pathway plan.

If you are not quite sure, give the team a quick call on 07704 696469

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Sessions delivered Sep 25- Jul 26
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Planned interventions successfully delivered
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Schools, Local Authorities & Services trusted TWMAD this year

I could have been kicked out of school but TWMAD helped me to see that that isn’t the way to go.

Year 11 Student
Co-Op Academy, Stoke on Trent

Helping You Stabilise Complex Situations

Every referral is different, but our priority remains the same: to reduce immediate risk, build trust quickly and create the stability needed for professionals to make informed decisions and plan the next steps with confidence.

  • Reduced risk of exclusion, placement breakdown or care escalation

  • Improved engagement with school, family and trusted adults

  • Better emotional regulation and safer decision-making

  • Lower safeguarding concerns through consistent, relationship-led support

  • Clear recommendations and next steps to support long-term planning

Need to talk through a referral?

We’re here to discuss the situation, answer your questions and help you decide on the most appropriate support.

Frequently Asked Questions About Our Crisis Intervention

What if we aren’t sure which programme is right?2026-07-22T09:47:36+01:00

That’s fine. Tell us what is happening and what you want to change, and we’ll help identify the most suitable starting point.

Can support be delivered in school?2026-07-22T09:45:30+01:00

Yes. Support can be delivered in school, at home, in the community or from a suitable TWMAD setting, depending on need.

Do you support SEND and neurodiverse pupils?2026-07-22T09:45:13+01:00

Yes. Support is tailored to each young person’s communication, learning, sensory and emotional needs, including SEND, SEMH and neurodiversity.

Who can refer in a young person2026-07-22T09:44:29+01:00

Referrals can be made by:

  • Schools
  • Local authorities
  • Social workers
  • SEND/Inclusion teams
  • Residential providers
  • Professionals supporting the young person
How do you measure progress?2026-07-22T09:46:11+01:00

We track attendance, engagement and agreed outcomes through session reports, progress reviews and clear communication with professionals.

What areas/regions do you cover?2026-07-09T14:04:01+01:00
How quickly can support begin?2026-07-22T09:44:54+01:00

Support can often begin quickly, subject to availability, referral information and completion of any required risk assessments.

How is support funded?2026-07-22T09:47:17+01:00

Support can be commissioned by schools, local authorities, SEND or inclusion services, MATs or other professional agencies. A tailored quote is provided following the referral discussion.

Previous referrals have accessed:

  • School commissioning
  • Local authority commissioning
  • SEND/Inclusion routes
  • EADPR where applicable

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